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our store policy
Welcome to Tera Herbals | Hairfall Solutions™. Please read these Terms of Service carefully before using our website. By accessing or purchasing from our store, you agree to the terms outlined below.
SECTION 1
ONLINE STORE TERMS
By using this site, you confirm that you are of the legal age of majority in your state or country of residence, or you have given consent for any of your minor dependents to use this site under your supervision.
You may not use our products for any unlawful purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit viruses, malware, or any code of a destructive nature. Any breach of these terms will result in immediate termination of your access to our services.
section 2
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce or exploit any part of the Service or site content without written permission.
section 3
ACCURACY OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or current. Any reliance on this site is at your own risk. Historical or outdated content is provided for reference only and may not be updated. We reserve the right to modify site content at any time.
section 4
SERVICE AND PRICE MODIFICATIONS
Prices and product availability are subject to change without notice. We may modify or discontinue the Service at any time without liability.
section 5
PRODUCTS & SERVICES
Some items may be available exclusively online and in limited quantities. All returns and exchanges are subject to our Return Policy.
We strive to display product colors and images as accurately as possible, but cannot guarantee screen accuracy.
We reserve the right to:
Limit the sale of our products or services.
Limit quantities per order or per customer.
Modify or discontinue any product or service without notice.
section 6
BILLING & ACCOUNT INFORMATION
We may refuse, limit, or cancel orders. In such cases, we’ll attempt to notify you via your provided contact details.
You agree to provide accurate, complete, and updated purchase and account information. Failure to do so may result in transaction issues.
section 7
OPTIONAL TOOLS
We may provide access to third-party tools as-is without endorsement or warranty. Your use of such tools is entirely at your own risk.
section 8
THIRD-PARTY LINKS
Our site may contain third-party links that are not affiliated with us. We are not responsible for their content or accuracy and disclaim liability for your use of them.
section 9
Feedback & User Submissions
If you send us feedback, suggestions, reviews, or creative content (including before-after photos), you agree that we may use, edit, or distribute it without obligation. You may not submit unlawful, harmful, or misleading content. All testimonials or user-submitted content may be used for marketing purposes.
section 10
PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
section 11
ERRORS & OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions (including pricing and availability) at any time without prior notice.
section 12
PROHIBITED USES
You are prohibited from using this site:
For any illegal or unauthorized purpose.
To violate laws or infringe on intellectual property.
To harass, abuse, or discriminate.
To transmit viruses, spam, or malicious content.
Violation may result in termination of access.
section 13
Limitation of Liability
Under no circumstances shall Tera Herbals | Hairfall Solutions™, its founders, affiliates, partners, employees, or suppliers be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to lost profits, loss of data, personal injury, or business interruption, even if advised of the possibility of such damages. All products are provided ‘as-is’ without warranties of any kind beyond what’s explicitly stated.
section 14
INDEMNIFICATION
You agree to indemnify and hold harmless Tera Herbals | Hairfall Solutions™, its directors, employees, and partners from any claim or demand arising from your breach of these terms or applicable laws.
section 15
SEVERABILITY
If any provision of these Terms is deemed invalid, the rest will remain enforceable.
section 16
TERMINATION
These Terms remain effective until terminated. We may terminate or suspend access if we suspect a breach. You remain liable for charges up to the termination date.
section 17
ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Tera Herbals | Hairfall Solutions™, superseding any prior agreements.
section 18
GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of India.
section 19
CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.
section 20
Product Use & Wellness Disclaimer
Our products are based on traditional Ayurvedic formulations intended for general wellness and cosmetic use. They are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary depending on individual lifestyle, skin, or hair type. Always consult a healthcare professional if you have a medical condition, are pregnant, nursing, or under medication before using herbal products.
section 21
Shipping & Returns
Please refer to our Shipping & Returns page for complete details on delivery timelines and replacement policies.
section 22
CONTACT US
If you have any questions, please contact:
📧 Email: hairfallsolutions4u@gmail.com
📞 Call: +91 78695 00653
💬 WhatsApp: +91 81202 05324
section 23
Payment Methods
Credit/Debit Cards
UPI
Google Pay
PhonePe
Cash on Delivery (India only)
For international orders: WhatsApp us or DM on Instagram